Presenter Background:
Professional Engineer with a background in chemical engineering and experience across engineering, asset integrity, and operations management systems. Her career spans technical and strategic roles within the energy sector, with a focus on enabling operational excellence through structured systems, cross-functional engagement, and practical implementation.
She has led and supported initiatives related to Management of Change, Process Hazard Analysis, Asset Integrity, and Operations Document Management, translating technical and regulatory requirements into usable, sustainable tools and processes that support safe and reliable operations. She is passionate about continuous improvement, operational discipline, and creating systems that empower frontline teams while aligning with organizational goals.
Karen is currently an Operations Management Systems Specialist at Gibson Energy in Calgary, Canada.
Abstract:
This presentation shares the approach to re-implementing the Process Safety Element of Management of Change (MOC) within a midstream operational setting. The effort focused on identifying key gaps, resetting expectations, and rolling out an updated MOC process that better fits the realities of field execution. For this purpose, we applied change management principles to engage frontline personnel, and iterative updates to tools to improve clarity, usability, and alignment with day-to-day work. This example highlights how co-design, practical adaptation, and clear roles can make the Management of Change process more actionable and easier to comply with.